Nearly every congregation gets visitors, but only those who work at hospitality and new member retention will actually grow as a result.  This course is a hands-on effort to learn a variety of visitor/new member approaches, engage in a first impressions audit, and carry out a project of revising your congregation’s visitor/new member strategy.  Through practical readings, class lectures and discussion, an experiential project and support throughout by the professor and classmates, this course will improve a visitor’s first impression of and integration in your congregational community.  Auditors and congregational teams are welcome.